Shipping Information

Shipping charges

Shipping charges are unique to each destination and depend on the final weight of your order. To estimate the shipping cost, add the desired items to your shopping cart and use the shipping calculator when you view your cart.

When will your order be shipped?

We do our best to ship all orders according to the following schedule (see exceptions below):

If your order is received onIt will be shipped on
Monday, Tuesday or Wednesday before 11 AM MST*same day
Monday, Tuesday or Wednesday after 11 AM MST*next day
Thursday, before 2 PM MST*Thursday
Thursday, after 2 PM MST*Monday
Friday, Saturday or SundayMonday
HolidaysNext business day

* Note: Arizona does not observe Daylight Saving Time. We are always on Mountain Standard Time (MST), which is 7 hours behind Greenwich Mean Time (GMT-7). There is so much light here we never have to adjust our clocks, lucky us 🙂

Exceptions – The shipment of your order may be delayed if:

  • Our system cannot verify that your address is valid and complete.
  • The shipping method you chose is not available to the address you provided, for example, UPS cannot deliver to post office boxes.
  • You made a special request which we cannot fulfill and we have to contact you for further instructions.

Shipping Options for Domestic Orders

We offer the following shipping methods for addresses within the United States:

Shipping MethodTime in
Priority Mail2 to 3 business daysYesYes
First Class Mail2 to 5 business daysYesYes
UPS 3-Day Select3 business daysYesNo
UPS 2-Day Air2 business daysYesNo
UPS GroundSee map belowYesNo

Please note:

  • The time in transit does not take into account the time we need to process your order.
  • Please provide a street address if you want to use UPS. UPS will not ship to a PO box.
  • If you are shipping to a hotel, please provide the name of the hotel and the room number, and notify the front desk that you are expecting a package to be delivered.

Shipping Options for International Orders

We offer the following shipping methods for international destinations:

Shipping MethodTime in
Priority Mail Express International1 to 2 weeksYesYes
Priority Mail International1 to 3 weeksYesYes
First Class Mail International2 to 4 weeksLimitedDepends on the country of destination
UPS Expedited1 to 2 weeksYesYes

Important notes about orders shipped outside the United Sates:

  • The time in transit listed above is only an estimate. It does not include delays during customs clearance and other factors beyond our control.
  • International shipments may be inspected by the customs authorities of your country and you may need to pay duties, taxes or customs fees to receive your package.
  • Some shipping methods may not be available depending on the weight of the order or the country of destination.