Shipping Information

Shipping charges

Shipping charges are unique to each destination and depend on the final weight of your order. To estimate the shipping cost, add the desired items to your shopping cart and use the shipping calculator when you view your cart.

When will your order be shipped?

Our standard shipping policy is to ship all orders within 1 to 2 business days, but we do our best to ship all orders according to the following schedule (see exceptions below).

NOTE: Arizona does not observe Daylight Savings Time. We are always on Mountain Standard Time (GMT -7). There is so much light here we never have to adjust our clocks, lucky us 🙂

If your order is received onIt will be shipped on
Monday, Tuesday or Wednesday before 11 AM MSTsame day
Monday, Tuesday or Wednesday after 11 AM MSTnext day
Thursday, before 2 PM MSTThursday
Thursday, after 2PM MSTMonday
Friday, Saturday or SundayMonday
HolidaysNext business day

Exceptions – the shipment of your order may be delayed if:

  • Our system cannot verify that your address is valid
  • The shipping method you chose is not available to your address
  • You made a special request which we cannot fulfill and we have to contact you for further instructions

Shipping Options for Domestic Orders

We offer the following shipping methods for addresses within the United States:

Shipping MethodSpeed (see notes)TrackingSaturday Delivery
Priority Mail2 to 3 business daysYesYes
First Class Mailup to 5 business daysYesYes
UPS Groundup to 5 business daysYesNo
UPS 3-Day Select3 business daysYesNo
UPS 2-Day Air2 business daysYesNo
UPS Next Day Air1 business dayYesNo

Please note:

  1. Speed refers to time in transit only. It does not take into account the time we need to process your order.
  2. Please provide a street address if you want to use UPS. UPS will not ship to a PO box.
  3. Some shipping methods may not be available to some addresses.
  4. If you are shipping to a hotel, please provide the name of the hotel and the room number, and notify the front desk that you are expecting a package to be delivered.

Shipping Options for International Orders

We offer the following shipping methods for international destinations:

Shipping MethodSpeedTrackingDelivery Confirmation
Priority Mail Express International1 to 2 weeksYesYes
Priority Mail International1 to 3 weeksYesYes
First Class Mail Internationalup to 5 weeksLimited: usually
only confirms that
the package was shipped
No
UPS Expedited1 to 2 weeksYesYes

Important notes about orders shipped outside the United Sates:

  1. Speed refers to time in transit only. It does not take into account the time we need to process your order.
  2. The estimated delivery time does not include the time needed for customs clearance.
  3. International shipments may be inspected by the customs authorities of your country and you may need to pay duties, taxes or customs fees to receive your package. Customer is responsible for the payment of all importation fees.
  4. First Class Mail International is available only for small shipments.
  5. Some shipping methods may not be available to some destinations.