Refund Policy

If there is any problem with your order, please contact us right away. If we made a mistake fulfilling your order, we will make it right at no cost to you.

Product Returns & Exchanges

We offer refund or exchange for products returned to us within 30 days of purchase. To qualify for refund/exchange, products must be in the following condition:

Flower Essences
Unopened, with the safety seal intact.
Flower Essence Kits
If the kit has been opened, we will refund the amount paid for the kit, minus the regular price of the flower essences that have been opened.
Undamaged, in a resalable condition.

Refunding your card

Please note that we can issue a refund only to the same credit card or debit card that was used to pay for the order.

Re-stocking Fee

We don’t charge a re-stocking fee, but you are responsible for shipping the product(s) back to us in a safe and verifiable way.

Shipping Charges

Shipping charges are non-refundable.